Frequently Asked Questions
Everything you need to know about our garden-grown essentials.
Where are your products sourced?
We source our ingredients directly from our lush garden at Flamingo Estate and a global network of farmers who practice regenerative agriculture.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping usually arrives within 5-7 business days depending on your location.
What is your return policy?
Due to the artisanal and perishable nature of our products, we do not accept returns. However, if your order arrives damaged, please contact us within 48 hours for a replacement.
Are your products organic?
We prioritize organic and wild-harvested ingredients. While not every single item is certified organic, we ensure every partner follows strict ecological and sustainable farming standards.
Do you offer international shipping?
Currently, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number to monitor your package's journey to your doorstep.